Shipping policy
Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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Orders placed after [cutoff time, e.g., 5:00 PM] will be processed the next business day.
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During high-demand periods (sales, new jersey launches, tournaments), processing times may be slightly longer.
Shipping Locations
We currently ship to:
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[List countries or regions, e.g., Domestic only / Worldwide shipping]
If your location is not listed, please contact us at [support email].
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–10 business days |
| Express Shipping | 2–5 business days |
Delivery times are estimates and may vary due to customs, courier delays, or unforeseen circumstances.
International Shipping
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International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
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We are not responsible for delays caused by customs clearance.
Order Tracking
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Once your order is shipped, you will receive a confirmation email or in-app notification with a tracking number.
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Tracking information may take up to 24 hours to update.
Incorrect or Incomplete Address
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Please ensure all shipping details are accurate at checkout.
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We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
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Additional shipping fees may apply for reshipment.
Lost or Damaged Packages
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If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
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Provide your order number and clear photos (if applicable) to help us resolve the issue quickly.
Delayed Shipments
While we strive to deliver on time, we are not liable for delays caused by:
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Courier issues
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Weather conditions
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Customs processing
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Force majeure events
